Simple Five Step Process To Create Multi Channel Surveys - WhatsApp, SMS, IVR & Online Surveys !

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  • Step one:

    Decide Survey Type ..

    Survey Node gives users the survey options required to reach all population types (tech and non tech savvy).

    With Survey Node you can conduct surveys using:

    – Using the universally popular WhatsApp Messaging Service

    – Using the universally prevalent SMS

    – Device adaptive WEB forms.

    – Using Interactive voice response in any language.

  • Step Two:

    Decide Question & Answer Types ..

    Survey Node is the tool you need to get the insight you want when conducting your surveys.

    Survey Node gives you:

    – 10 Question and answer types to choose from.
    – Dynamic follow-on questions setting based on previous answers.
    – The ability to set up to 50 questions per survey.

  • Step Three:

    Create Survey ..

    With Survey Node creating surveys is easy.

    No programming, conditional statement writing or reports scripting required. With Survey Node anybody who can use a computer to type a letter can create a survey.

  • Step Four:

    Publish Survey ..

    Survey Node created surveys can be published easily.

    Once a survey is online survey creators have the following options:

    Online Surveys:
    – Send participation SMS invite messages with survey link short url.
    – Embed survey link url in emails
    – Place survey link url on website
    – Publish survey link url on Facebook and Twitter
    – Conduct surveys using the survey kiosk url link on tablets or PC kiosks.
    – Advertise survey link url

    Interactive Voice Response Surveys:
    – Send participation SMS invite messages with the survey reply code.
    – Send participation SMS invite messages with the survey dial-in number.
    – Advertise the survey reply code or dial-in telephone number.

    SMS Surveys:
    – Send
    – participation SMS invite messages with the survey reply code.
    – Advertise the survey reply code.

  • Step Five:

    Report Survey ..

    With Survey Node you can easily manage and report survey responses with the inbuilt graph generator for fixed question responses.

    Additional Survey Node users can easily transfer survey responses to third party applications  (Spreadsheets and CRM applications) through CSV files downloads or GET Data Exchange API calls.

How to Access Survey Reports ..

Video length (4) minutes.

How to Broadcast Survey Participation Invitation Messages ..

Video length (4) minutes.

How to Save Contact Numbers To The Address Book..

Video length (4) minutes.

How to set up an SMS survey tutorial ..

Video length (14) minutes.

How to set up a WEB survey tutorial ..

Video length (15) minutes.

How to set up an IVR survey tutorial ..

Video length (15) minutes.

How to Access Survey VoC Dashboard Reports ..

Video length (4) minutes.